How the ADT Solar Branch Closure Affects ABP Customers

ADT Solar Services, the company's branch that manages solar incentives, will discontinue this arm of its services effective May 1, 2024.  

If your solar system is installed and functioning, but your application still needs to be submitted to the Illinois Shines program:

You will need a new Approved Vendor to continue participating in the Illinois Shines program. Approved Vendors are entities approved by the Program Administrator to submit project applications to the Illinois Shines program.

Carbon Solutions Group is an approved vendor through the ABP. 

If ADT has begun registration, we recommend: 

1. Look up information on the status of your project application to the Illinois Shines program. Use this lookup tool to determine the current status of your application with the Illinois Shines program.

2. If necessary, contact Carbon Solutions Group for assistance with completing your solar project or submitting a project application to Illinois Shines. Please keep in mind that there is an increased approved vendor fee due to the dedicated resources needed to complete the process. 

Please find more information from the Illinois Shines Program Stranded Customer Resources here. On the same page, you'll also find a Stranded Customers Support Request Form. 

For more information:

Contact Carbon Solutions Group                                              

Setup a call with CSG: https://calendly.com/csg_srec/csg-srec-review-abp

Phone: 1-888-237-SREC (7732) 

Email: SREC@carbonsolutionsgroup.com