ADT: Solar Branch Closes (May 1, 2024)

ADT Solar Services, the company's branch that manages solar incentives, will discontinue this arm of its services effective May 1, 2024.  

Are you an ADT client?

If ADT has begun registration: 

1. If ADT has already begun registration, CSG will reach out to you to complete this process within 30 days. 

2. If you haven’t received a welcome email from CSG, please contact us to continue the process and complete the steps below as needed. 

If ADT has not begun registration: 

If you have not been notified that ADT Solar has already begun your application with CSG, then you will need to fill out the intake form above and contact CSG for any outstanding items required to complete your registration. 

You will need to: 

1. Gather documents for Array Information, Permission to Operate/Certificate of Completion (from your utility company). 

2. Grant CSG access to online monitoring. 

3. Fill out CSG's intake form. 

Intake form for all programs outside of Illinois

Intake form for Illinois ABP Shines Program

If you are part of the Illinois Shines ABP Program: 

Please find more information from the Illinois Shines Program Stranded Customer Resources here. On the same page, you'll also find a Stranded Customers Support Request Form. 

For more information:

Contact Carbon Solutions Group                                              

Setup a call with CSG: www.calendly.com/SREC_CustomerCall

Phone: 1-888-237-SREC (7732) 

Email: SREC@carbonsolutionsgroup.com