Bethany Kirk
Articles
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ABP: What is my installer's role?
Your installer initiates contact with us by providing information on your system and sending out your Standard Disclosure Form through our installer portal. We are partners with your installer and ...
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ABP: What is the 5% Performance Collateral?
The ABP requires all homeowners submitting an application to the program to place 5% of the total contract value on file as collateral. This Performance Collateral is held for the term of the ...
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How to grant access through Solar Edge online monitoring
Granting Access Please follow the instructions here under Adding a New Account User using the link below. You will need to grant Dashboard and Layout access to: monitoring@carbonsolutionsgroup.com ...
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ABP: Why do you need my credit card information?
Wondering why CSG needs your credit card information? We collect your credit card information to keep on file per the terms of our contract. As part of the ABP program, we pay system owners upfr...
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How do I self report, and how often?
How do I self-report? If you have to self-report we first suggest granting us access to your online monitoring. This can be done by granting us access internally or creating a public link for view...
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ABP: I am having an issue paying my invoice via Quickbooks
Most issues with paying an invoice via Bank Transfer or CC occur due to the layout of the QuickBooks invoice. Please click on the “Review and Pay” button highlighted to pay electronically.
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ABP: Where do I mail my check to?
Please make your check out to: Carbon Solutions SREC, LLC Mailing Address: Carbon Solutions SREC 2045 W Grand Ave Ste B, PMB #58751 Chicago, IL 60612-1577
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ABP: How do I know if my system is producing enough?
Carbon Solutions is working on a portal for you to log in and view the answer to this question as you need, but until that is available, please feel free to reach out, and we can provide you with t...
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ABP: Can I pay with a credit card?
Yes, credit card payments are accepted. There is a 3% processing fee charged for Credit Card Payments. If you would still like to pay with a credit card, please let us know your Invoice #, and ...
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Carbon Solutions Group Fee Structures & How They Compare
CSG strives to be competitive in the rates we offer. Our fees are worked into fixed price or market based contract options available to you, which eliminates any upfront fees. Fixed Price Our fix...