Alyson Lundstrom
Articles
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SREC Transfer of Ownership Forms
* Illinois Shines/ABP Clients, please see this article instead. You'll need to first fill out a form requesting the Transfer of Ownership. CSG will then send the below Docusign forms if you have ...
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How to transfer system to a designated beneficiary
In the unfortunate case of the death of an owner, you will need to transfer the system to the designated beneficiary. To initiate this process, you will need to fill out a request for a change of ...
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How to submit a request to change contact information
You can change basic contact information like email and contact phone number in the Customer Portal. Fill out this request form to initiate a change in contact information such as email address or ...
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Customer Portal: Invoice Refund Request
You can complete an Invoice Refund Request if you discover there is an overpayment, a duplicate invoice was received, or the wrong party received the invoice. You can do this in the Customer Portal...
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Customer Portal: Invoice modification request
If you find that the details on your invoice are incorrect (email address, physical address, etc), you can submit an Invoice Modification Request. You can do this in the Customer Portal. 1. Go to ...
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Customer Portal: Payment Reissue Request
If you have a missing payment, you can fill out a Payment Reissue Request in the Customer Portal. Payment Reissue Request The Payment tab on your Customer Portal highlights your past payment his...
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How To: Initiate a Transfer of Ownership of Your System
*If you are part of the Illinois ABP, go here for more information on transferring your system. Not unlike how a home must be transferred between owners and buyers, solar systems must be transferr...